Virtual Wallet

From RC Celta we want to thank the support of all the subscribers who chose the virtual wallet option, your link with us is one more example of your passion for our colors.

Anyone who has a wallet can use the barcode provided by email to redeem different items from this online store.

The cart must be filled with the desired products and then choose the option "I HAVE PURSE", where the digits reflected in the barcode must be entered.

If you have any questions, remember that you can contact us through Escoitamos, at escoitamos.rccelta.es, where we guarantee a response within 3 business days.

FAQS

What if I want to use only part of my wallet?

There is no problem, you will be able to use your code again in the next purchase.

What if my wallet does not cover the full cost of the purchase?

You will have to pay the difference between the balance of your wallet and the total amount of the purchase.

You keep charging me the shipping costs, why?

The virtual wallet cannot assume the expenses derived from the transport, contracted with companies outside RC Celta. If the order is higher than €50 but the final amount of the purchase, after discounting the virtual wallet, is less than this figure, shipping costs will be charged.

When pressing "Finish Payment", the consumption of my wallet disappears. Why?

Your session has expired, you have to re-enter the wallet, and it would work.

The "OK" button when trying to enter my wallet code is not working, what do I do?

You can click on the cart again, at the top of your screen, to refresh the page and click on I HAVE PURSE again.

My code is not working, what should I do?

If the code you have entered is not working, contact us through escoitamos.rccelta.es and we will study your case directly.